Effective Date: August 17, 2026
Last Updated: August 17, 2026
Welcome to Prime Contracts (“Platform,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of Prime Contracts's website, mobile applications, services, lead marketplace, communication tools, and related features.
By creating an account, submitting a service request, purchasing or receiving a lead, contacting another user, or otherwise accessing or using Prime Contracts, you acknowledge that you have read, understood, and agree to these Terms.
If you do not agree with these Terms, you must not use Prime Contracts.
Prime Contracts operates an online marketplace designed to connect individuals and businesses seeking services (“Customers”) with independent businesses, contractors, service providers, and professionals (“Professionals”).
Prime Contracts may provide features that allow Customers to:
Prime Contracts may allow Professionals to:
Unless expressly stated otherwise, Prime Contracts does not perform the services advertised or requested through the Platform.
Prime Contracts provides technology that facilitates connections between Customers and independent Professionals.
Professionals are independent businesses or individuals and are not employees, agents, partners, joint venturers, representatives, franchisees, or subcontractors of Prime Contracts.
Prime Contracts does not control how a Professional performs a project.
Any agreement for services is entered into directly between the Customer and Professional.
Unless specifically stated otherwise in writing, Prime Contracts is not a party to the contract between a Customer and Professional.
You must be at least 18 years old and legally capable of entering into binding agreements to create an account or use transactional features of Prime Contracts.
By using Prime Contracts, you represent that the information you provide is truthful and that you have authority to enter into these Terms.
Businesses registering Professional accounts represent that the individual creating the account is authorized to act on behalf of the business.
Certain Prime Contracts features require an account.
Users agree to provide accurate and current information.
You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.
You may not:
Notify Prime Contracts promptly if you believe your account has been compromised.
Customers may submit requests describing services they need.
Customers agree to provide accurate information regarding their project, including:
Submitting a request does not guarantee that a Professional will respond, provide a quote, accept the project, or perform the requested services.
Customers must submit genuine service requests.
Customers may not intentionally create false, misleading, fraudulent, duplicate, or fabricated requests.
Customer service requests may be converted into leads and matched with Professionals based on factors such as:
Prime Contracts does not guarantee that every Professional will receive leads or that every lead will result in contact, a quote, a sale, a contract, revenue, or completed project.
Professionals are responsible for maintaining accurate information concerning their:
Professionals must not claim qualifications, credentials, licenses, registrations, certifications, or insurance that they do not possess.
Certain services may require licenses, registrations, permits, certifications, insurance, or other credentials depending on the type of service and applicable federal, state, county, or local laws.
Professionals are solely responsible for determining and maintaining all credentials legally required to perform their services.
Prime Contracts may request documentation and may display statuses such as:
An Prime Contracts verification badge indicates only that Prime Contracts performed the verification procedure associated with that badge at a particular time.
It does not constitute an endorsement, warranty, guarantee of workmanship, or representation that a Professional will remain qualified indefinitely.
Professionals must promptly update expired, suspended, revoked, or otherwise invalid credentials.
Prime Contracts may restrict access to certain lead categories when required credentials have not been provided or verified.
Customers are responsible for deciding which Professional, if any, to hire.
Before hiring a Professional, Customers should independently evaluate information relevant to their project, including credentials, references, insurance, experience, reviews, contracts, permits, pricing, and applicable licensing or registration requirements.
A Professional appearing on Prime Contracts does not constitute a guarantee or endorsement by Prime Contracts.
Certain leads may require Professionals to pay a fee or use Prime Contracts credits to unlock additional information or contact a prospective Customer.
Before purchasing a lead, Prime Contracts may display:
Additional Customer information may become available after an eligible Professional purchases or unlocks the lead.
Purchasing a lead provides an opportunity to contact a prospective Customer.
Purchasing a lead does not guarantee that the Customer will respond, request a quote, hire the Professional, complete the project, or make any payment to the Professional.
Unless a lead is specifically identified as exclusive, Prime Contracts leads may be made available to multiple Professionals.
Prime Contracts may limit the number of Professionals permitted to purchase or respond to a particular lead.
The number of available Professional positions may vary.
A Professional should not assume that purchasing a lead provides exclusive access to the Customer.
Prime Contracts may offer prepaid credits that Professionals can use to purchase leads or other eligible services.
Credit packages and prices may change.
Credits:
Promotional or complimentary credits may have additional restrictions.
Payments may be processed through third-party payment processors.
By making a purchase through Prime Contracts, you authorize the applicable charges shown before completing the transaction.
Professionals are responsible for applicable taxes, fees, and other charges associated with their purchases except where Prime Contracts is legally required to collect or remit them.
Prime Contracts does not store complete payment-card information when payments are processed by an authorized third-party payment provider.
Lead purchases are generally final once the Professional has received access to the purchased lead, except as provided by the Prime Contracts refund policy or required by law.
A Professional may be eligible to request a lead credit or refund for circumstances such as:
Refund eligibility is determined according to the Prime Contracts refund policy in effect at the time of purchase.
A refund will generally not be provided solely because:
Submitting fraudulent refund requests may result in account restrictions or termination.
Professionals determine their own prices unless otherwise expressly stated.
Prime Contracts does not guarantee prices displayed or quoted by Professionals.
Customers and Professionals are responsible for agreeing on the final:
Professionals are responsible for complying with applicable consumer-protection and contracting laws.
Customers and Professionals are strongly encouraged to use appropriate written contracts for projects.
Unless specifically stated otherwise, Prime Contracts is not responsible for preparing, enforcing, interpreting, or guaranteeing agreements entered into between Customers and Professionals.
Prime Contracts may provide messaging, email notifications, push notifications, or other communication features.
Users agree not to use these systems to:
Communications may be retained as reasonably necessary for security, dispute resolution, fraud prevention, operation of Prime Contracts, and legal compliance.
Customers may be permitted to submit reviews concerning Professionals with whom they interacted.
Reviews must reflect genuine experiences.
Users may not:
Prime Contracts may investigate and remove content that violates these Terms.
Prime Contracts does not guarantee the accuracy of every user-submitted review.
Users may upload content such as:
Users retain ownership of their content but grant Prime Contracts a non-exclusive, worldwide license to host, store, reproduce, display, and process that content as reasonably necessary to operate, secure, promote, and improve Prime Contracts, subject to applicable law and the Prime Contracts Privacy Policy.
Users represent that they have the rights necessary to upload their content.
Users may not use Prime Contracts to:
Customer information provided through a purchased lead may only be used for legitimate purposes related to responding to that Customer's service request and as otherwise permitted by applicable law.
Professionals may not sell, publish, improperly share, scrape, harvest, or misuse Customer personal information.
Professional access to Customer information may be suspended or terminated for misuse.
Prime Contracts may use automated and manual systems to identify suspicious activity.
This may include evaluating account activity, duplicate submissions, transaction patterns, device or network information where permitted, unusual lead activity, and other security indicators.
Prime Contracts may temporarily restrict accounts or transactions while suspicious activity is reviewed.
Prime Contracts may suspend, restrict, or terminate accounts for reasons including:
Users remain responsible for legitimate outstanding obligations incurred before termination.
Prime Contracts does not guarantee:
Professionals make independent business decisions when purchasing leads or using Prime Contracts.
Although Prime Contracts may provide profiles, reviews, credential information, matching tools, or verification features, Prime Contracts cannot guarantee the quality, safety, legality, timeliness, pricing, workmanship, conduct, or outcome of services provided by independent Professionals.
Customers and Professionals are primarily responsible for resolving disputes arising from services performed or agreements made between them.
These disputes may include disagreements concerning:
Prime Contracts may choose to assist with communication or dispute resolution but is not obligated to resolve disputes between users.
Prime Contracts may integrate with third parties for services such as:
Third-party services may be governed by separate terms and privacy policies.
Prime Contracts is not responsible for third-party services outside its reasonable control.
Prime Contracts's software, design, branding, trademarks, graphics, databases, original content, and other proprietary materials are owned by Prime Contracts or its licensors and are protected by applicable intellectual property laws.
Nothing in these Terms grants users ownership of Prime Contracts intellectual property.
Prime Contracts works to maintain reliable availability but does not guarantee uninterrupted operation.
Prime Contracts may occasionally be unavailable because of maintenance, upgrades, technical failures, security events, third-party outages, or circumstances beyond its reasonable control.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIME CONTRACTS IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
PRIME CONTRACTS DISCLAIMS WARRANTIES NOT EXPRESSLY PROVIDED IN THESE TERMS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH DISCLAIMERS ARE PERMITTED BY LAW.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRIME CONTRACTS AND ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF PRIME CONTRACTS.
THIS INCLUDES, WHERE PERMITTED BY LAW, LOSSES ARISING FROM:
Any monetary liability cap should be established in the final legally reviewed version of these Terms.
To the extent permitted by law, users agree to indemnify and hold harmless Prime Contracts, its owners, affiliates, officers, employees, and agents from third-party claims arising from the user's:
Use of Prime Contracts is also governed by the Prime Contracts Privacy Policy.
Users should review the Privacy Policy to understand how personal information is collected, used, disclosed, retained, and protected.
Prime Contracts may add, remove, modify, or discontinue features.
Where legally required, users will receive appropriate notice of material changes affecting paid services or their legal rights.
Prime Contracts may update these Terms periodically.
The updated Terms will display a revised “Last Updated” date.
Where required by law, Prime Contracts will provide additional notice or obtain consent before material changes become effective.
Continued use after changes become effective constitutes acceptance where permitted by law.
These Terms will be governed by the laws of the State of [Insert State], without regard to conflict-of-law principles, except where applicable law requires otherwise.
The final Prime Contracts dispute-resolution procedure, including whether arbitration, court proceedings, class-action provisions, or other procedures apply, will be specified before commercial launch and should be reviewed by qualified legal counsel.
Nothing in these Terms prevents users from exercising rights that cannot legally be waived.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by law.
These Terms, together with the Prime Contracts Privacy Policy, Refund Policy, and any additional policies expressly incorporated into these Terms, constitute the agreement between the user and Prime Contracts concerning use of the Platform.
Questions concerning these Terms may be directed to:
Prime Contracts
Business Address: Blue Bell, Pennsylvania
Email: encoretotherescue@gmail.com
Website: primecontracts.com